Large North Carolina City Avoids $40M Financial Train Wreck by Leveraging ITAM Services

Challenge:
A large North Carolina city with more than two dozen different utilities and public services departments, each with its own IT processes, needed to streamline its operations, reduce unnecessary costs, and eliminate inefficiencies. After partnering with SHI, the city discovered something more – a broad discrepancy in software licensing, purchasing and usage.

Solution:
The mandate to investigate the city’s license compliance position and revamp their IT strategy for all 24 departments and services included performing ITAM Baseline Assessments for the city’s four major software publishers: Adobe, Microsoft, Oracle and VMware. Utilizing JDisc, a zero-footprint inventory tool, as well as the city’s purchase records, SHI completed a full network discovery and IT inventory collection for approximately 3,500 devices. A GAP analysis identified $45 million in potential financial exposure and presented a plan to mitigate it. SHI helped the customer avoid an astonishing $40 million in initial compliance risk!

Result:
In just three short months, SHI helped the customer reduce their compliance bill down to $5 million, minimizing their financial risk, while helping consolidate the city’s numerous departments’ disparate software purchasing processes.

SHI continues to help the city with the acquisition and deployment of three traditional and three hyper-converged storage platforms.